The Holes in your PMBOK Guide
The PMBOK Guide is the bible for the PMP exam. But is it really perfect? Many project management experts have done research on this subject and highlighted issues, both from practical and academic perspective, with every edition of the Guide. I’m not an expert by any means, and see myself more as an avid student of the subject. In this post, I’m highlighting some of the potential issues in the PMBOK Guide®, 4th Edition (the Guide).
This post is rather unusual in the sense that I’m not providing you the ‘answers’. Instead, I’m posting the questions and seeking answers from you. These questions have been collected over the past 3 years, and many of them were sent to me by PMP and CAPM aspirants from around the globe.
Is PMBOK Guide Perfect?
Challenging a holy book could be regarded as blasphemous. So, I would be cautious so as to not call these points as errors, anomalies or holes (the title was just meant to catch your attention). It is quite possible that I’m not experienced or knowledgeable enough to understand the Guide properly. So instead of saying that the Guide is imperfect or flawed, I would like to say that there are aspects of the Guide that I’m not able to comprehend.
But you may ask, “PMBOK® Guide, 5th Edition is just around the corner? So why harp on edition 4 now?”. Honestly, I agree with you. This post is overdue by at least 2 years. I wanted to do it sometime in 2010, but never got around to it until today. But as they say, better late than never. So here I am, posting a list of potential inconsistencies, if I may call them, that I’ve observed in the Guide.
The list is divided into 2 sections - Questions and Issues. The list is neither comprehensive nor in any particular order. In fact, it barely scratches the surface. I highly encourage you to continue to build upon this list. It would be interesting to refer back to this list when the PMBOK Guide®, 5th Edition is released.
NOTE: I’ve created a new discussion for each of the questions listed below, on PM Hangout. Please use the corresponding “Discuss Here” links for further discussion. If you have general comments about this post, you can post them in the Comments section below.
Questions
- Why are Change Requests an output of Plan Procurements (Planning process)? Usually Change Requests are outputs of Executing or Monitoring and Controlling processes. Plan Procurements is the only Planning process that has Change Requests as an output.
- The Guide defines:
Validation: The assurance that a product, service, or system meets the needs of the customer and other identified stakeholders. It often involves acceptance and suitability with external customers. Contrast with verification. Verification: The evaluation of whether or not a product, service, or system complies with a regulation, requirement, specification, or imposed condition. It is often an internal process. Contrast with validation. Verify Scope [Process]: The process of formalizing acceptance of the completed project deliverables.
Verify Scope involves obtaining 'acceptance' of completed project deliverables from the customers. Doesn't it align more with the definition of 'Validation'. If yes, shouldn't Verify Scope be called 'Validate Scope'? Ref: Glossary, Page 452 - Work Performance Information (WPI) is an output of Direct and Manage Project Execution (Executing process), and an input to most Monitoring and Controlling processes (like Perform Integrated Change Control, Control Scope, Control Schedule, Control Cost, Report Performance, Monitor and Control Risks, Administer Procurements). But WPI is an input to Perform Quality Assurance (Executing process) and not to Perform Quality Control (Monitoring and Controlling process). Why?
- Why does Plan Quality not update other components of the Project Management Plan? In other words, why are Project Management Plan Updates not an output of Plan Quality? What if we need to add new activities to the project for Quality management? What if we need additional budget for quality activities?
- Why are Organizational Process Assets (OPAs) and Enterprise Environmental Factors (EEFs) explicitly listed as inputs to some processes and not to others? For example, OPAs are listed as input to Define Activities, but not to Collect Requirements.
- Why are Schedule Management Plan and Cost Management Plan not explicitly listed as outputs of any process, but are listed as inputs to various processes (such as Plan Risk Management)?
- Why are Knowledge Areas (instead of Processes) shown as input sources in some Data Flow Diagrams? This is related to the previous point. For example, Figure 11-3 Plan Risk Management Data Flow Diagram shows Project Time Management and Project Cost Management as inputs to Plan Risk Management, with Scope Management Plan and Schedule Management Plan respectively as specific inputs.
- The Guide says:
Report Performance is the process of collecting and distributing performance information, including status reports, progress measurements, and forecasts.
If Report Performance information is the process of "distributing" performance information, then what is the purpose of Distribute Information process? It is noteworthy that Performance Reports, which are an output of Report Performance, are an input to Distribute Information. Ref: Section 10.5, Page 266 - Why are Manage Project Team and Manage Stakeholder Expectations Executing processes and not Monitoring and Controlling processes?
- Why are Manage Project Team and Manage Stakeholder Expectations Executing processes and not Monitoring and Controlling processes?
- PMBOK Guide, 4th Edition mentions a term called "Baseline Schedule". It is listed on page 182 and 341. It is also mentioned as an item in the index. So, what is a Baseline Schedule? What is the difference between Baseline Schedule and Schedule Baseline? (Added on May 23, 2012) Ref: Section 12.3.3, Page 341
Issues
- Assumption Log is listed as a project document in Appendix A, but is not mentioned anywhere else in the Guide. Ref: Table A1, Page 350
- Contract is not listed as an output of Conduct Procurements (Figure 12-4), but depicted as an output from this process and an input to Administer Procurements in Figure 12-5 Conduct Procurements Data Flow Diagram. The output of Conduct Procurements is mentioned as Procurement Contract Award. Ref: Figure 12-4 and 12-5, Page 329
- The naming of inputs and outputs seems inconsistent (or rather confusing) in some cases. While they are "not" illogical, it makes it hard to understand the flow of input and outputs. For example:
- Change Request Status Updates (an output of Perform Integrated Change Control) become Approved Change Requests when they flow into Perform Quality Control. Ref: Figure 4-11, Page 96; Figure 8-11, Page 207
- Similarly, Procurement Contract Award becomes Contract (as mentioned in the previous point). Ref: Figure 12-4 and 12-5, Page 329
- Change Request Status Updates (an output of Perform Integrated Change Control) become Approved Change Requests when they flow into Perform Quality Control. Ref: Figure 4-11, Page 96; Figure 8-11, Page 207
- The process group diagrams (such as Figure 3-8 Planning Process Group) show bidirectional data flow among processes. But the individual process data flow diagrams (such as Figure 6-4 Define Activities Data Flow Diagram) show unidirectional data flow. Ref: Figure 3-8, Page 47; Figure 6-4, Page 133
- Project Management Plan Updates from Plan Risk Responses (11.5) are not shown as an input to Develop Project Management Plan in Figure 4-5 Develop Project Management Plan. This is a BIG miss as Plan Risk Responses can result in significant changes in the Project Management Plan. Ref: Figure 4-5, Page 79
- Issue Log is an input to Manage Stakeholder Expectations and a tool/technique for Manage Project Team. This is confusing because this is the only case where an input/output is also a tool/technique. Ref: Figure 9-1, Page 217; Figure 9-11, Page 236
- Contradiction - On page 190, Six Sigma is listed as one of the non-proprietary methodologies, but on page 199, it is listed as a proprietary methodology. (Added on Nov 11, 2012) Ref: Page 190 and 199
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